Frequently asked questions
1. What services does Mutia Golf & Leisure offer?
We provide a variety of services, including golf travel packages, golf course bookings, four-star hotel accommodations, comfortable transportation, and memorable golfing experiences in Batam.
2. How can I book a golf package?
You can book a golf package through our website by filling out the booking form or by contacting us directly via phone or email for further assistance.
3. Do I need to have prior golfing experience to use your services?
Not at all! We welcome golfers of all skill levels, from beginners to experienced players. We can help you find a package that suits your needs.
4. Are transportation services included in the packages?
Yes, all our packages include comfortable transportation to make it easy for you to travel between the hotel, golf courses, and dining locations.
5. Can I choose my accommodation within the golf package?
We partner with various four-star hotels in Batam. You can select your preferred hotel when booking your package.
6. Can I cancel or modify my reservation?
We understand that plans can change. Please contact us as soon as possible to discuss the possibility of canceling or modifying your reservation. Our cancellation policy will apply.
7. Do you offer special packages for groups or corporate events?
Yes, we provide tailored packages for groups and corporate events. Please contact us to discuss your specific needs and receive the best offer.
8. How can I provide feedback on my experience?
We greatly appreciate feedback from our customers. You can share your comments through the contact form on our website or via our social media channels.
9. DO I NEED TO MAKE A GOLF RESERVATION?
We greatly appreciate feedback from our customers. You can share your comments through the contact form on our website or via our social media channels.
10. CAN I BRING MY CHILD TO PLAY GOLF?
Yes, children are welcome to join. We recommend checking our family-friendly packages for a more enjoyable experience.
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